Cheshire Eye Surgery | Privacy Policy

Last updated: 30/01/2026

1. Introduction

Cheshire Eye Surgery (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal and patient information submitted through our website.

2. Information We Collect

When you complete a form on our website, we may collect:

Personal details (such as name, date of birth, and contact details)
Health or medical information you choose to provide
Any other information entered into free-text fields

This may include special category personal data under the UK GDPR.

3. How We Use Your Information

Your information is used only for legitimate purposes, including:

Responding to enquiries
Providing healthcare-related services
Managing appointments or referrals
Communicating with you about your care
Meeting legal and regulatory obligations

4. Legal Basis for Processing

We process your data in accordance with UK GDPR using one or more of the following lawful bases:

Your explicit consent
Provision of health or social care
Compliance with legal obligations
Legitimate interests related to service delivery

5. Data Storage and Security

We use appropriate technical and organisational measures to protect your data, including secure servers, encrypted connections (HTTPS), and restricted access.

Data is retained only for as long as necessary and in line with applicable healthcare and data retention laws.

6. Data Sharing

We do not sell or rent your personal data. Information may be shared only with:

Healthcare professionals involved in your care
Trusted service providers under data processing agreements
Legal or regulatory authorities where required by law

7. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (where legally permitted)
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

Our website uses essential cookies to ensure proper functionality. [Add details here if you use analytics or non-essential cookies.]

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

Cheshire Eye Surgery
Email: [email protected]